A deposit of 50% is required at the time of booking. The balance is due on arrival before the start of the tour program. If the reservation is made within 45 days of departure the whole amount must be paid at the time of confirmation. Deposits are payable through swift wire transfers from your bank to ours or credit card via mail order. Details for transfer are provided when you are ready to confirm your booking.
All cancellations must be received in writing. Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees. Following is the scale for cancellation charges:
35% if cancelled between 45 and 35days prior to arrival
50% if cancelled between 34 and 15 days prior to arrival
100% if cancelled 14 days and 24hours prior to arrival
Itinerary Changes:Transport by customized safari minivan / landcruiser
Services of a professional driver guide
Accommodation in choice accommodation bases
Park entrance fees
All meals and water on safari
Pick up and drop off at respective hotels
Although every effort is made to adhere to schedules, it should be noted that the hoteliers in Kenya and Tanzania may be obliged to occasionally change routes on safaris as dictated by changing conditions. Such conditions may be brought about by seasonal rainfall on bush tracks, airfields and in game areas, by game migrations from one region to another, or airline or other booking problems, etc. Sunset safari Kenya will communicate with you for such itinerary or accommodation changes.
The right is reserved to change any route or arrangements should conditions necessitate to offer substitutes of equal value or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.
Rates include all expenses in connection with ground transport for the itinerary set out. Safari cost will include:
Any and all other costs (such as, but not limited to: items and services of a personal nature; tips & gratuities; bottled beverages; alcoholic beverages; laundry; tips) are not included.
Should you have any questions or remarks concerning these general conditions, Please send us an e-mail.